Privacy policy

Last updated: 25 June, 2026

At Altair, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us

Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through payment gateways; we do not store your card details)
  • Order history and purchase details
  • Any information you provide when contacting customer support

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you regarding your order, shipping, returns, or support requests
  • Improve our website, products, and customer experience
  • Send updates, offers, or promotional messages (only if you choose to receive them)
  • Prevent fraudulent transactions and maintain website security

Sharing of Information

We do not sell, rent, or trade your personal information. Your information may only be shared with trusted third parties when necessary to operate our business, such as:

  • Payment gateways for secure payment processing
  • Shipping and logistics partners for order delivery
  • Service providers who help us manage our website or customer support

These third parties only receive the information necessary to perform their services.

Payment Security

All payments made on our website are processed through secure third-party payment gateways. Altair does not store your debit/credit card details on its servers.

Cookies and Website Usage

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, and remember your preferences. You may choose to disable cookies in your browser settings, but some features of the website may not function properly.

Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee complete security, so we encourage customers to use strong passwords and safe browsing practices.

Your Rights

You may request to:

  • Access the personal information we hold about you
  • Correct or update your information
  • Request deletion of your data, subject to legal or business requirements

To make such a request, please contact us at altairjewels19@gmail.com.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those websites.

Changes to This Privacy Policy

Altair reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at:

Email: altairjewels19@gmail.com