Terms of service

Welcome to Altair. By accessing our website and purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

General

This website is operated by Altair. Throughout the site, the terms “we”, “us” and “our” refer to Altair. By visiting our website and/or purchasing something from us, you agree to these Terms of Service, including any additional policies referenced on this website.

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to review this page periodically for changes.

Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

Products and Services

Altair offers jewellery and related products through this website. We make every effort to display product details, descriptions, and images as accurately as possible. However:

  • Slight variations in color, finish, or appearance may occur due to screen settings, photography, or handcrafted detailing.
  • Product availability is subject to change without notice.
  • We reserve the right to discontinue any product at any time.

Pricing and Payments

All prices listed on the website are in Indian Rupees (INR) unless stated otherwise. Prices are subject to change without prior notice.

We reserve the right to refuse or cancel any order if incorrect pricing, payment issues, suspected fraud, or stock unavailability occurs.

Orders

Once an order is placed, you will receive an order confirmation. However, order confirmation does not guarantee acceptance of the order. We reserve the right to cancel or refuse any order for reasons including:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspicious or fraudulent activity
  • Incomplete or incorrect customer details

If your order is cancelled after payment has been made, the amount will be refunded to your original payment method.

Shipping and Delivery

We aim to process and ship orders within the timelines mentioned on our website. However, delivery times may vary depending on location, courier service, and unforeseen circumstances. Altair is not liable for delays caused by shipping partners, natural events, or circumstances beyond our control.

Returns, Refunds, and Exchanges

All returns, refunds, and exchanges are subject to our Return & Refund Policy. Please review that policy before placing an order.

Intellectual Property

All content on this website — including images, product designs, logos, graphics, text, and branding — is the property of Altair and may not be copied, reproduced, distributed, or used without prior written permission.

User Information

By placing an order, you agree to provide accurate, current, and complete information. We are not responsible for issues caused by incorrect shipping details, contact information, or incomplete order details provided by the customer.

Prohibited Use

You may not use our website:

  • For any unlawful or fraudulent purpose
  • To violate any applicable laws or regulations
  • To copy, misuse, or exploit our website content or product images
  • To interfere with the security or proper functioning of the website

We reserve the right to terminate access to our website if these terms are violated.

Limitation of Liability

Altair shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our liability, if any, shall be limited to the value of the product purchased by you.

Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, and Shopify-related integrations. We are not responsible for the policies, actions, or service interruptions of third-party providers.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Jaipur, Rajasthan.

Contact Us

If you have any questions regarding these Terms of Service, you may contact us at:

Email: altairjewels19@gmail.com